Other reporting methods
If you are unable to complete IBAC’s online form, please download the complaint form in PDF format [409KB], complete and return by email to: email@example.com.
For further information please contact 1300 735 135.
Note: All complaints must be provided in writing and are not accepted over the phone.
Services for people who are deaf, hearing or speech impaired
If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service (NRS):
- TTY users phone 1800 555 677 then ask for 1300 735 135.
- Speak and Listen users phone 1800 555 727 then ask for 1300 735 135.
- Internet relay users connect to the National Relay Service (NRS) and ask for 1300 735 135.
Services for people who need an interpreter or translations
The Translating and Interpreting Service (TIS) has interpreters in more than 120 languages and dialects.
To use this service please phone either:
- us on 1300 735 135 or
- TIS directly on 131 450
Download IBAC information sheets in other languages.