Our service charter explains what to expect when you make a complaint to IBAC.
Regardless of the outcome of your complaint, the information you give us helps identify broader trends and patterns. We use this analysis to alert the public sector on potential vulnerabilities in their practices and organisations.
As a general rule, IBAC does not provide specific reasons for not investigating complaints. However it is usually because they:
The full list of reasons why IBAC may not take action on a complaint can be found under section 67 of the Independent Broad-based Anti-corruption Commission Act 2011.
Complaints about IBAC
Do you have a complaint about IBAC or the conduct of its officers? Find out who to contact.
Are you in the right place? There are a number of agencies you can complain to.
Are you struggling? Find mental heath support.