Other complaint agencies
We are focused on investigating corruption and police misconduct in Victoria. If your complaint is not related to these areas we suggest directing your complaint to the relevant agency or body listed below.
Complaints we investigate
| What you want to complain about | Who you should complain to |
|---|---|
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Corruption |
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Police misconduct |
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Common complaints we receive but can't investigate
| What you want to complain about | Who you should complain to |
|---|---|
| Administration actions of state government agencies and councils | Victorian Ombudsman |
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Traffic fines (including speeding tickets, red lights and tolls) |
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Legal services (including lawyers) |
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Health services |
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Privacy concerns |
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Court decisions |
The Chief Justice of the relevant court |
Other types of complaints
| What you want to complain about | Who you should complain to |
|---|---|
| Banks and financial services | Australian Financial Complaints Authority |
| Council operations and breaches of the Local Government Act 1989 | Local Government Inspectorate |
| Disability services | Disability Services Commissioner |
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Goods and services, consumer protections |
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Energy and water bills |
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Judicial officers and VCAT members |
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Public transport |
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Complaints about IBAC, the Chief Examiner and Examiners, Victorian Ombudsman and Ombudsman officers, a Public Interest Monitor, the Auditor General and VAGO officers |
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| Complaints about the Victorian Inspectorate | Integrity and Oversight Committee |
| Private health insurances | Commonwealth Ombudsman |
| Telephone and internet services | Telecommunications Industry Ombudsman |
| An organisation that's failed to follow the Victims' Charter principles in dealing with a victim of crime | Victims of Crime Commissioner |
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Workers' compensation |
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Workplace discrimination and human rights issues |
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Workplace bullying and conditions of employment |
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Workplace safety |
