Complaint form

Complaint form you can download and submit to IBAC by email or post.

IBAC's online complaint and provide information forms are currently unavailable. We are working to resolve this.

Please use the PDF or Word/DOCX form below, which can be completed and emailed to IBAC or printed and mailed in. Instructions are provided in the form.

If you're complaining on behalf of another person, you must have their written consent. Complete Appendix A - Authority to Act (also available in Word/DOCX format).

Please contact us if you have questions or need assistance making a complaint.