Telephone hours: 10 am – 3 pm (Monday – Friday, excluding public holidays).
Services for people who are hearing or speech impaired, or who need an interpreter are listed in the accessibility section.
Respect
We aim to help you with your enquiry and will treat you with respect. We ask that you are respectful to our staff in return. Violence, abusive or threatening behaviour will not be tolerated.
Are you struggling? Find mental heath support.
Complaints
Information about the complaint process and what IBAC can and cannot consider is available on our website. Find out how to make a complaint.
Our service charter explains what to expect when you make a complaint to IBAC.
You can call us with queries about our processes or for an update on an existing complaint.
If you have a complaint about IBAC, find out what you can do.
General enquiries
For general enquiries please use the form below. Do not use this form to submit a complaint. If you want to submit a complaint, use the complaint form.